Shipping Policy
Purchases are shipped from our warehouses across the country by courier. Please allow the following number of days from receipt of your order.
- India Wide – 6 to 7 business days
- Order deliveries will be made between 9 am – 8 pm Monday – Saturday. Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc.
- The Secret Story takes no responsibility for goods signed by an alternative person.
- The Secret Story is not responsible for damage after delivery.
- All claims for shortages or damages must be reported to customer service on the day of delivery.